Legal
Refund Policy
Last updated: 10 September 2026
This is a template for guidance only and is not legal advice. Please have it reviewed by a qualified professional before launch.
30-day returns
We offer a 30-day returns window from the date you receive your order. Items must be unused and in their original packaging.
How to return
Contact us at support@prohubtechnologies.com with your order number to start a return. We'll provide instructions.
Refunds
Once we receive and inspect your return, we'll process your refund to the original payment method within 5–10 working days.
Faulty items
If an item is faulty or not as described, you are entitled to a repair, replacement or refund under the Consumer Rights Act 2015.